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4 Aug 2016

Event Entries

World Billiards would like to clarify a number of issues regarding entering events:

ENTERING
We have experienced a number of instances recently with players trying to register for events by emailing or calling asking us to put them in to the tournament. We would like to make it clear that we cannot accept entries for any reason without completion of the relevant on-line entry form and payment of the entry fee before the closing date. Payment at the event or after the closing date is not an option.

There are numerous ways for players to enter events, including by PayPal, credit or debit card, bank transfer and via the Smartphone App. The onus really is on the player to find a way of using one of the entry methods available. If you think you may have problems with any of these five options, please don’t leave it to the last day to enter, as we may not be on hand to resolve the problem before entries close. Unfortunately we are not able to accept credit or debit card payments over the phone.

We cannot accept entries after the closing date and time under any circumstances. This is published on the website well in advance.

Please be aware that your name will only appear on the entry list once it has been approved by admin. This is a manual process and may take up to a few days depending on how you pay and when we are in front of a PC to actually approve it. Entries are not approved before the entry fee reaches us. Please don’t email us asking where your name is unless it has been more than three days since you entered. 

CLOSING DATES
Our closing date has in the past usually been on the Sunday evening prior to the event taking place. This has now been brought forward to the Saturday afternoon, just less than one week from the start of the event. This is to allow our Tournament Director Steve Lock time to draw and schedule the events over a weekend rather than during the week when he is working in his full time job. This process begins the second the entries close.

Please note that closing dates and times may vary slightly depending on circumstances, so please keep an eye on the website for each event. 

REFUNDS
Please be aware that we do not issue refunds of entry fees for players withdrawing from events after the entries have closed and entry fees are non-transferable. 

RESERVE LIST
We do operate a reserve list for events in case a player does withdraw leaving a gap in the draw and schedule. If you have missed the closing date and would like to be placed on the reserve list please contact Tournament Director Steve Lock via the ‘Contact Us’ page. However, please be aware that players who would have been seeded had they entered before the closing date may not be able to come in as a replacement for an unseeded player.
Reserve players will be required to pay the applicable entry fee. 

CHEQUES & CASH
Please note that as of September 1st 2016 we will no longer be accepting entry fees for tournaments by cheque or cash. If anyone feels they are unable to complete an online entry fee payment please contact us for assistance.

World Billiards